FAQs
Yan Amor 🐾❓
We know you might have some questions about shopping with Yan Amor, and we’re here to help! Below are some of the most common questions we get from our fellow pet parents. 🐕🐈💕
1. How long will it take to receive my order? ⏱️
- United States: Shipping takes between 3 to 5 business days.
- International: Orders outside the US arrive in 7 to 15 business days. 🌍
2. Do you offer international shipping? 🌎✈️
Absolutely! We ship worldwide, so no matter where you and your furry friend are, we can deliver right to your doorstep. Delivery times vary by location but typically take 7 to 15 days.
3. What is your return policy? 🔄
We want you and your pet to be completely satisfied with your purchase! If something isn’t right, you can return or exchange your items within 30 days of receiving your order. Just contact us at support@yanamor.com to start the process.
4. Can I track my order? 🕵️♀️📦
Yes! Once your order is shipped, you’ll receive a confirmation email with a tracking number, so you can follow your package every step of the way.
5. What payment methods do you accept? 💳
We accept all major credit cards (Visa, Mastercard, AmEx), PayPal, and other secure payment methods to ensure your shopping experience is quick and safe.
6. Do you offer discounts or promotions? 🎉🐾
We love spoiling our customers! Keep an eye on our website and subscribe to our newsletter for exclusive discounts, promotions, and new product launches.
7. How can I contact you if I have any issues? 📧
We’re always happy to help! You can reach our friendly customer service team at support@yanamor.com. We’ll respond as quickly as possible!
If you have more questions, feel free to contact us! Thanks for shopping with Yan Amor, where your pet’s happiness is our top priority! 🐕💚